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There are some audio quality issues at around 41-42 minutes of the podcast recording that I couldn’t, unfortunately, edit out. I’m sorry about that, but I hope you enjoy the episode nevertheless.
- Ed feels like the full stack journey is valuable because it’s about learning how to build better solutions to solve business problems
- It’s helpful for folks at the top of the stack to move down and learn more
- Helpful for infrastructure folks to move up the stack as well
- Still need folks who understand the whole solution end-to-end
- The good thing about cloud computing (public or private cloud) provides exposure to a lot of different areas, which is helpful
- New generations of IT pros, who come up on cloud computing concepts, don’t have preconceived notions about how infrastructure is built or what infrastructure is
- There’s value in the questions asked by newcomers, it can force you to re-evaluate choices you’ve made
- Importance to work and think strategically, not tactically
- It’s not just about learning a new technology, how to implement it, and how to apply it to solve business problems
- Ask questions like “Where do we want to go?” or “Why do we want to go there?” Ask about technologies that are emerging, why they’re emerging, and what it means for the industry and for your business.
- Thinking strategically not only benefits the business but also benefits you personally—it helps you understand where the industry may be headed or how it may affect your business.
- Adding new tools to your toolbelt is almost always beneficial, and thinking strategically adds tools to your toolbelt
- Tactical is how to get from A to B, strategic is about understanding why you need to get from A to B and what that means for your career, your business, and your industry
- Talk to your management team—they may be able to help with your technical journey in a way that also benefits the business and the rest of your organization
- As a manager, it’s important to manage your team’s career development and technical skills
- It’s important to understand what your business does and how it fits into the overall industry. You can’t be aligned with the business if you don’t know anything about the business, what it’s trying to do, or the challenges it’s facing.
- Need to regularly step back and re-assess the alignment with the business. It’s difficult for an individual contributor, but it’s still really important.
- How does one better understand his or her business?
- Read your company’s website!
- Talk to your company’s sales and marketing teams—they have a deep understanding of why customers are choosing your company’s products or solutions over those of a competitor.
- Meet and greet colleagues in your organization in other business units when opportunities arise.
- Ask other business units about their strategic goals.
- You don’t get promoted if you don’t get recognized, either by your peers or your management. Talk to your management!
- Moving into a management role means sacrificing some technical skills for managerial, career development, and leadership/teamwork skills.
- Face-to-face communications is really important for a manager. Looking back, Ed would have spent more time (2x to 3x) more time face-to-face with his team, building empathy and compassion, when he first transitioned from individual contributor to manager.
- Blameless port-mortems can be really helpful and important in building effective teams—not only from an individual contributor perspective, but also from a management perspective as well.